Effective Date: 3rd Nov 2025
Platform: ScrimNation
Website: www.scrims.versaero.top
This Refund and Cancellation Policy explains how refunds and cancellations are handled for tournaments, entry fees, and other paid services on ScrimNation. By registering, paying, or participating in any tournament or event, you agree to the terms outlined below.
All payments made on ScrimNation are non-refundable and non-transferable, under any circumstances, including but not limited to:
Player absence or late arrival for matches
Device failure, lag, or internet disconnection
Wrong registration details or game ID
Account bans, rule violations, or disqualification
Change of mind after registration
Technical issues on the user’s side
Once payment is confirmed, it cannot be cancelled or refunded. Players are advised to read the tournament rules carefully before registering.
In the rare case that a tournament or event is cancelled by ScrimNation due to technical issues, system failures, or unforeseen circumstances, registered players may receive one of the following:
A full refund of the entry fee to their original payment method, or
A credit or coupon for participation in a future tournament of equal value.
Refunds (if applicable) will be processed within 7 to 10 business days after official confirmation of the event cancellation.
Players disqualified for any reason—including hacking, teaming, or violating tournament rules—will not be eligible for any refund or compensation.
All admin and referee decisions are final and binding.
In the event of duplicate or accidental payments, players must contact ScrimNation support within 24 hours of the transaction with valid proof (payment ID, transaction screenshot, etc.).
After verification, refunds for duplicate payments will be processed within 7 business days.
If your payment is deducted but registration fails due to a technical issue, please contact our support team with:
Registered mobile number or email
Payment transaction ID and time
Screenshot of payment confirmation
After verification, ScrimNation will either confirm your registration manually or issue a refund.
ScrimNation is not responsible for any loss of prize eligibility or delays caused by:
Incorrect UPI, Paytm, or wallet details
Failure to claim the prize within 24 hours of result announcement
All prize transfers are final once processed.
For refund-related inquiries or payment verification, contact:
Support Email: support@versaero.top
Official WhatsApp: +91-7735518716
Website: www.scrims.versaero.top
By completing payment or registration, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.
All participants are expected to review this policy before making any transactions on ScrimNation.